About Upper
Upper is a route planner that optimizes multi-stop routes and dispatches them to a driver app, with live tracking and customer notifications. It has pages aimed at HVAC, plumbing, electrical, cleaning, landscaping and pest control companies as well as delivery businesses. Plans range from solo operators to enterprise fleets.
Pricing
- Starting at
- From $40/month per user
- Free trial
- Yes
- Company
- Unverified
Starter is $40 per user per month billed yearly, or $50 month to month. Dispatch tools, live GPS tracking and SMS notifications start on Professional ($48/$60). SMS is charged from $0.01 per text; customer live tracking ($20/driver) and capacity optimization ($25/driver) are add-ons. 7-day free trial.
Verified Nov 1, 2026Source:upperinc.com
Features
- Dispatch board
- Included
- Route optimization
- Included
- GPS & fleet tracking
- Included
- Skill-based assignment
- Included
- Customer ETA texts
- Included
- Capacity planning
- Unverified
- Technician mobile app
- Included
- Syncs with field service software
- Partial
- Reporting & dashboards
- Included
Verified Nov 1, 2026Source:upperinc.com
Integrations
Verified Nov 1, 2026Source:upperinc.com
Strengths and limits
Strengths
- Published per-user pricing with monthly or yearly billing
- Trade-specific pages and skill-based dispatch for field service
- Driver apps for iOS and Android
Limits
- Dispatch tools and live tracking need the Professional plan or higher
- SMS notifications and customer live tracking cost extra
- API and webhooks are limited to the Enterprise plan