Avoca vs Smith.ai
Features, pricing and fit, side by side.
Avoca
AI call answering, booking and call coaching for home service companies, with a certified ServiceTitan integration.
30score
Smith.ai
AI receptionist billed per call, with live North America-based receptionists available to take escalated calls.
63score
| Avoca | Smith.ai | |
|---|---|---|
| Score | 30 (provisional) | 63 (provisional) |
| Pricing | Quote only | From $150/month |
| Free trial | Unverified | Unverified |
| Best for | Small team, Mid-size, Enterprise | Small team, Enterprise |
| Answers calls 24/7 | Included | Included |
| Books jobs on the calendar | Included | Included |
| Syncs with field service software | Included | Included |
| Emergency call routing | Unverified | Included |
| Text follow-up | Included | Unverified |
| Call recordings & transcripts | Unverified | Included |
| Custom call flows | Unverified | Partial |
| Spanish / multilingual | Unverified | Unverified |
| Human backup agents | Unverified | Included |
| Reporting & dashboards | Included | Included |
| Integrations | ServiceTitan, Google Local Services Ads | ServiceTitan, HubSpot, Salesforce, Zapier, Slack, Calendly |
| Features last verified | Nov 1, 2026 | Nov 1, 2026 |
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Every score comes from the same published rubric.